Operations Officer

Job No: RMG300888
Location: Port Hedland

Acting as one family - Riverside Marine is dedicated to providing safe, efficient and high-quality marine solutions to Australia and beyond.

 

We live our values of passion, reliability, ingenuity, quality and ownership, day in, day out.

 

With operations across Australia, we are now looking for an Operations Officer within our Rivtow Marine Port Hedland team.

 

We are looking for the best of the best.

 

  • Residential in Port Hedland, WA (not FIFO)
  • Permanent Part Time Role 
  • Attractive salary and benefits (for eligible candidates)

 

This role will see you:

  • Prepare agenda, minutes and attend scheduled meetings as required
  • Develop and prepare operational reports including operational statistics for the Operational Superintendent
  • Triage all contact from Client Marine operations team, vessel crews and other port user stakeholders for day-to-day operations. There may be an “on call” requirement
  • Work with the client Rivtow Fleet and the Shoreside Team to facilitate safe, reliable daily operation of vessels and associated infrastructure (tugs, barge, crew transfer vessels)
  • Support the Operations Superintendent and Operations Supervisor in the planning and implementation, of the crew training programs, as per training strategy
  • Log all incidents, injuries, near misses and assist in conducting investigations, as required
  • Attend vessel inspections, as required
  • Championing QHSE Field Leadership and continuous improvement projects.

 

You will need:

  • Experience in the Marine industry, towage, and port operations will set you apart
  • Qualifications in logistics, marine or other relevant industry, or an ability to obtain
  • Client relationship building and an understanding of contract management
  • Demonstrated flexibility and resilience in dealing with complex issues and implements sound problem solving methodology
  • Good understanding of business management (people, process and financial operational management) principles
  • Proven ability to deliver results within agreed time frames
  • Good understanding of Marine, Class Society and QHSE legislation, management systems and practices
  • Hold an MSIC or be able to obtain an MSIC
  • Strong computer capability and excellent numeric skills
  • Desirable for the candidate to have a marine ticket, such as Coxswain Grade 1 NC
  • Must be an exceptional team player, with proven ability to work with diverse teams and implement influencing skills to achieve outcomes

 

It is imperative that we make the right choice for our team, but also for you to choose the right organisation to join, hence we’re ready to be interviewed by you! We invite you to ask whichever questions you wish to help you make the right decision too.

 

Employment is subject to satisfying minimum requirements; a pre-employment medical including drug and alcohol screening; and evidence of right to work in Australia.

 

If you are genuinely interested and qualified for this role, please forward your resume with a covering letter by clicking ‘apply’. Please ensure that you complete the application questionnaire that will be sent separately to finalise your application.

 

Applications will close COB Friday 17 October 2025 and we reserve the right to close this position at any time.

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About Us

At Rivtow Marine, we are a proudly Australian, family-owned business with a rich heritage dating back to 1926. As part of Riverside Marine, founded by Norman C. Campbell and now led by his grandson, Hume K. Campbell, we have upheld a steadfast commitment to delivering quality-focused marine towage and harbour services across Australia.

Our innovative partnership model enables us to provide customised solutions, ensuring that our clients receive the highest quality crews and vessels tailored to their specific needs. Operating 24/7, 365 days a year, we manage the largest towage fleet in Australia, including 17 tugs in Port Hedland, Western Australia, and all marine services for BMA in Hay Point, Queensland. Our dedication to safety, reliability, and excellence has solidified our reputation as a trusted leader in the marine services industry.

Rivtow Marine